Dealing with property damage is hard enough. Navigating a complicated insurance claim on top of that? That’s where we come in.
At American Water and Fire, we work directly with your insurance provider to simplify the claims process and make sure your loss is documented, covered, and resolved quickly. From the moment we arrive on site, our team is gathering the information, photos, and estimates your adjuster needs to approve the work.
We’ll secure the site, prevent further loss, and document everything from the beginning.
We’ll create a detailed, itemized estimate your adjuster can review and approve.
Our team can provide additional photos, supporting reports, and answers to adjuster questions.
We’ll make sure all approved repair work is included—and flag anything the insurer missed.
Our crews take detailed photos, videos, and notes from the start—essential for a smooth claim.
We use thermal imaging and moisture detection tools to show the full extent of hidden damage.
We provide Xactimate estimates (the industry standard) tailored to your specific policy coverage
We talk directly to your insurance company to get approvals faster and prevent miscommunication.
We ensure our restoration and reconstruction plans match what’s required—and covered—by your policy.
While we don’t act as public adjusters, we help you understand what’s typically covered and how to protect your claim.
You will find answers to about our services and specialist’s general service and more. Please feel free to contact us if you don’t get your question’s answer in below.
It depends on your policy. Most homeowners and commercial policies cover sudden, accidental damage. Flood damage and gradual issues like slow leaks may require special coverage. We’ll help you figure out what’s covered.
Yes. We can jump in at any point and take over communication with your adjuster.
Yes, we offer direct insurance billing for qualified claims, so you don’t have to front the full cost.
You have the legal right to choose your own contractor. You are not required to use the insurance company’s preferred vendor.
While we’re not public adjusters, we can provide the technical documentation and reports you may need to challenge or clarify a denial.
“I’d never filed an insurance claim before, but American Water and Fire explained everything. They even spoke directly with my adjuster. It made a stressful situation manageable.”
Reno, NV
“We had a fire in our rental unit. I thought the insurance claim would be a nightmare, but their team handled it from start to finish. Couldn’t be more grateful.”
Richmond, VA
“Our insurer kept asking for more documents. These guys provided everything within hours and kept the process moving. Total pros.”
Chicago, IL
You will find answers to about our services and specialist’s general service and more. Please feel free to contact us if you don’t get your question’s answer in below.
Monday - Thursday: 08:30 - 17:00
Friday - 08:30 - 16:00
Saturday, Sunday - Appointments only
Whether it’s midnight flood damage or weekend fire cleanup, American Water and Fire is here for you. Call now and let our professionals take care of the rest.
123 Main Street, Suite 456
Salt Lake City, UT 84101